Free delivery for local orders above US$100(+959) 9748 48835 hello@parisbijouxmyanmar.com

We’re here to help.

Thank you for shopping at Parisbijouxmyanmar.com
We hope you are delighted with your jewellery.

What is your Return & Refund policy?

If you are not entirely satisfied with your online purchase, we’re here to help.

Returns:

You have 7 days calendar days to return an item from the date you received it.

To be eligible for a return, the following criteria applies:

  1. Your item must be unused and in the same saleable condition that you received it.
  2. Your item must be in the ORIGINAL packaging, with all accessories intact. (including manuals, warranty cards, certificates of authenticity, tags etc)
  3. Your item needs to have the receipt or proof of purchase.
  4. If the item came with a free promotional item, the free item must also be returned.

We will not assume responsibility for compensation in the event that the return packages are lost, stolen or mishandled. We cannot accept returns that have been worn, used, altered or damaged.

We reserve the right to refuse return of any merchandise that does not meet the above return requirements according to our sole discretion.

Refunds:

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of day, depending on your card issuer’s policies.

Shipping:

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us:

If you have any questions on how to return your item to us, please contact us at hello(a)parisbijouxmyanmar.com

 

 

How will the items be delivered to me?

Please allow 3-5 working days for your orders to be processed and scheduled for delivery.

Delivery fulfillment are by third party delivery services.

What is the packaging like?

All items are packaged in specially designed exquisite satin velvet pouches. These are designed specially to complement the jewellery pieces.

Gift boxes can be requested for special gifting purposes.

Where to send to in the event the jewellery items are broken or damaged?

 

Send an email to hello@parisbijouxmyanmar.com or stella@parisbijouxmyanmar.com

Kindly attention item to: Milady Company Limited, address : 11, Bahan 1st Street, Yangon, Myanmar.

 

How are returns processed?

We will notify you once we received your items. We will conduct an evaluation within the 5 business days and notify you that we are processing your refund or replacement, according to what you have indicated on the Return form.

If the return is invalid, we will notify ou as well and send the item back to you.

Fill in a return form along with your return items for the following reasons:

Reason Descriptions
Damaged Damaged upon delivery
Defective Does not work according to the manufacturer specifications
Incorrect/ wrong item Not the product the customer ordered (incl wrong size or color)
Missing items / parts missing items/ parts
Does not fit received the size that was ordered but does not fit
Website error item does not match website specifications, description, or image

Refunds:

The refund process begins after we have completed evaluating your return and sent you a notification.
Your refund is given as a store credit, which you must acknowledge in the Return form.

Otherwise we will not be able to process your returns.

 

Is the material allergy free?

Nickel allergy is a common skin allergy whereby sufferers develop unsightly skin rashes when their skin comes into contact with products containing nickel.Our base material is cast out of Tin, with plating available in Rhodium, Silver, Gold depending on the designs.

We assure you confidently that we do not use nickel in the production of our jewellery finishing.

Wear our jewellery in confidence, knowing that every high-quality design has undergone stringent testing to be labelled lead free and nickel free. This sophisticated process and ensures that all of our products are allergy-free.

What can we do if the items or small stones fell out from the jewelry?

While making items that require stone settings, we’ve decided that hand-drilling each and every cavity ensures that various sized stones sit perfectly. We would never want you to be concerned about your precious stone shifting or falling out. This process ensures its safety and security as you go about your day.

Of course, in the unfortunate event of a crystal falling out do happen, do contact hello@parisbijouxmyanmar.com and we will assist you from there.

If you can bring in the crystal stone together with your jewellery piece, we will send it back to manufacturer to have it fixed.

If you lost the crystal stone, then we will have to charge for the missing stone to be replaced. Do bring in your jewellery piece and our staff will advise you.

 

 

What are the materials you use for stones in Paris Bijoux Jewelry?

Speaking of stones, the professionals here at Paris Bijoux only use Swarovski Xirius 1088 rhinestones. These Xirius 1088 stones offer a classic look and a sparkle that exceeds that of its competitors. On top of that, a multi-layer cut allows light to refract beautifully.

What materials do you use?
We offer premium quality plating in materials such as:

 

 

 

 

 

  • Silver
  • Dark Silver
  • Gold (22K)
  • White Gold (18k)
  • Ruthenium
  • Rhodium
  • Matt Rhodium

Each and every jewellery item is Electro Flash plated with three mils of gold or one mil of pure rhodium. Our top of the line computerized plating system completes this process to standardize all of our high-end nickel and lead-free designs.

How do I care for high bridge fine jewellery?

andPractice the “Last On, First Off” approach

  • Put on your jewellery last – only after using cosmetics and perfume spray.
  • Remove jewellery first once you stepped back home. Keep them in a jewellery box, away from humidity and moisture.
  • Do not wear jewellery when doing household chores or gardening, before washing hands and using lotion and cream.
  • Do not wear Paris Bijoux jewellery near heat and in hot water.
  • Don’t wear too many chains at any one time they will tangle and rub off one another causing damage.
  • Clean your jewellery with a soft cloth periodically.
  • Do not wear jewellery when swimming in sea and swimming pool.
  • Chlorine, disinfectants, and bleach can react with the plating, resulting in discoloration.
  • Store jewellery separately when not being worn to reduce harsh scratching and messy tangles.

JEWELLERY CARE

With proper care and handling, your jewellery should last and bring you years of pleasure.

  • Put on your jewellery after using cosmetics and spray.
  • Remove jewellery when doing household chores or gardening, before washing hands and using cream.
  • Do no use near heat and in hot water.
  • Don’t wear too many chains at any one time they will tangle and rub off one another causing damage.
  • Clean your jewellery with a soft cloth periodically.
  • Chlorine, disinfectants, and bleach can react with the plating, resulting in discoloration.
  • Store jewellery separately when not being worn to reduce harsh scratching and messy tangles.